XML | Applications for Business Process Analysis & Design

Introduced in 1996, Extensible Markup Language (XML) was initially intended to function in the place of Hypertext Markup Language (HTML) as the standard format used to define online document structure (Obasanjo, 2003). These intentions are proving inevitable as business organizations begin to realize the real potential found in the family of XML technologies. Potential in terms of improvement in information management practices measured by a company’s reduction in time and overhead. One such organization that has actually realized these benefits in several facets of their operations is Freightliner, a division of Daimler Chrysler who designs, manufactures, and sells specialized commercial vehicles and will be detailed later (Kotok, 2003). XML has proven to be more than simply an advanced version of HTML. It is helping to create a common language for intra and inter-organizational business processes (Obasanjo, 2003).

Several aspects unique to XML set it apart from its parent Standard Generalized Markup Language (SGML) and sibling HTML. These are the same aspects spurring a community of software developers, e

XML technology will be a fixture in the modern business environment. Business processes will be focused toward server side applications and desktop computers will be no more than browsers providing access. These lower powered computers will take advantage of the newer high-speed connections that organizations have been fazing in for the past decade. Employees will be free to telecommute more often due to the ability to perform the majority of their tasks over a web-based interface utilizing XML technology (Greer, 2003).

Potentially standing to make the most use of this technology is the financial services industry. In this industry the commodity is content, which must be delivered accurately, on time and often in a highly standardized environment. This has sprouted a standardized form of XML-based information transfer called fnXML. This software is bridging the gap between the various financial institutions to offer more reliable results to customers and industry partners (Kotok, 2003).

The meta-language not only defines webpage format but also is actually able to provide descriptions of tabular, structured, and semi-structured data. Network protocols, relational databases, program configuration files, web pages, technical drawings and business documents are all examples of these common data forms found in everyday business operations (Obasanjo, 2003).

Other products on the market offering similar capabilities are Active Server Protocol (ASP), Hypertext Preprocessor (PHP), Extensible Hypertext Markup Language (XHTML), Java Applets, and the C++ language (Greer, 2003).

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