Benchmarking can be defined several different ways. Some say benchmarking is the process of determining who is the very best, who sets the standard, and what the standard is. While others define benchmarking as a process that looks at how things are done in an organization in an effort to identify and implement the best practices in a program of continuous process improvement. Benchmarking can be used in almost any situation: business, education, and even sports. Once the decision is made on what process to benchmark, and how to measure the benchmark, the object of benchmarking is to figur