Change. It happens and it is needed. What will management look 10 years from now? Are we beginning to see a dramatic shift in the way middle and upper managers spend their work time? Major changes-both the major threats and the major opportunities—will dominate the manager’s task in the next 10 to 15 years. Most managers spend most of their time talking with people-- in meetings, training, or on the phone. I think we will eventually begin to expect higher levels of productivity from these interactions. A leader’s job is to set a clear direction of what their organizations mean by “results”. The manager needs to provide a clear understanding of when it is time to push here and pull there. Managers of tomorrow will not be able to lead through charisma. They will need to think through the fundamentals so that other people can work productively. In business, you have to make sure all the various groups converge to produce the desired result. This is the key to understanding what’s ahead. It’s not about refraining from g
Technology has been a key driver in making this change probable. As information for decision making becomes more available, management will not be relied on as much for this purpose. As the need for business agility and flexibility becomes more critical to meet the rising expectations of customers, we will not have the luxury of taking the time to walk to and from a meeting room to make a decision. We will need to be able to make key decisions on the fly, using the vast amount of information we will have with us or available to us at all times. (McManus, 2003).
Drucker, Peter F., “Future of Management”, IE Industrial Engineer, Vol. 35, Issue 7, p20, July 2003.
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