Effective Communications
Many people speak of communication, but few rarely get to the point of what communication means, or more importantly, what they mean when they say “communication”. Are there rules for effective communication? Are the rules set in stone? Do the rules change with societal environments, corporate environments, audience environments? The answers seem easy, but are more deceptive then they would first appear.There are rules for effective communication. These rules, for the most part, are not stationary. The rules change based on who you are communicating to, what you are communicating, and the environment in which you are communicating. You may be able to have effective communication when you are hanging out with your friends watching the game, but you would not present the information in the same way were you communicating to a CEO at your company, even if the information remained the same. “Whether you’re dealing with prospects, clients, vendors or co-workers, quality communication will make your meetings more productive” (Kohn & Kohn, 2001). They go on to state that there are four rules that do not change in the drive to create and implement effective communication, the first being a co
mmitment to commitment. This enables you to build trust, whether it is with a vendor, co-worker or client. You can use your body to help deliver a speech. There are a negative and positive ways to stand, to have voice fluctuations, and to use gesture. (Rao, 2002) Typically, we think of conflict occurring across groups and cooperation occurring within groups. Yet factions and exploitation can occur within groups, making cooperation among members difficult. At its worse, the group may become very dysfunctional and even disintegrate. On the other side, groups may have a history of intermittent or regular cooperation. There is cooperation within a group when all team members realize that they need to pull together to achieve success. A lot probably depends on whether these competitions are within or across groups, and whether these competitions are regularized in some way. “Internal competition may be detrimental to group cohesion and lead to members resenting one another. In classrooms, we see this in the use of "curves" for grading. "Win-lose" evaluations or rating systems in employment and other group endeavors can sometimes even lead to the sabotage of others' efforts.” (Losh, 2003) There is competition when some team members have a competitive spirit and want to be the best and self-evaluate them to be in the limelight on the team. This a-synchronicity is the hub of miscommunication. Conflict is bound to arise in any communication effort, how you deal with that conflict is the measure of your skills as a communicator, manager or team-member. In order to resolve the conflict, negotiation is your best tool for resolution. Once the conflict has occurred, negotiation will almost always be needed in order to ascertain the conflict and decide on the resolution best needed to fit the time schedule and problem at hand.
Some topics in this essay:
Kohn Kohn,
Communication Assertive,
Desired Outcome,
Conclusion Sometimes,
Effective Communication,
Individual Typically,
Graham Bell,
Information Gathering,
effective communication,
win/win situation,
communication process,
kohn kohn,
rules change,
desired outcome,
benshoof 1996,
basic human rights,
basic human,
expressions feelings,
rule effective communication,
corporate environments,
effective communication rules,
rules effective communication,
communicating basic human,
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Approximate Word count = 2220
Approximate Pages = 9 (250 words per page double spaced)
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