Having managed several restaurants over the past ten years, James had a quality that was unique in the restaurant business; displaying care and concern for his employees. He believed that a positive attitude and energetic motivation was the key ingredient in promoting harmony within the work place. As a result of his positive attitude, work ethics, and behavior, several employees followed him from other restaurants he had managed in the past. If an employee was experiencing strenuous times, James would encourage the employee to look on the positive side and learn from the dilemma.

Often seeing this helpful attitude displayed by James, Mike began to question his own demeanor. Approaching James, Mike asked, "How can you be a positive person twenty-four hours a day seven days a week? I don't get it! How do you do it?"

approached by an employee with a complaint, I can choose to accept their complaining or I can point out the positive side of life. I choose the positive side of life."

"Yeah, right, it's not that easy," Mike, protested.

Mike called James about three months after the accident. When he asked him how he was, he replied, "If I were any better, I'd be twins. Do you wanna come and see my scars?" Mike declined to see his wounds, but did ask him what had gone through his mind as the robbery took place.

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"The first thing that went through my mind was that I should have locked the back door," James replied. "Then, as I lay on the floor, I remembered I had two choices: I could choose to live, or I could choose to die. I chose to live."

Several years later, Mike heard that James did something that should never be done in the restaurant business; he left the back door open while finishing payroll. One morning, two armed robbers dressed in black clothes, wearing black ski masks, and exposing nickel-plated revolvers, took James hostage and demanded he relinquish all money on the premise to include the safe. Nervously, James attempted to open the metal safe. S

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