Organizational behavior is the science that studies the impact that individuals, groups and structure have on the behavior of the organization members. The end of organizational behavior is the improving of the organizations by making it more effective. Stephen Robbins defines it as” a field of study that investigates the impact that indiv

The organizational behavior model is based on three basic levels: the individual, the group, and the organization systems. Each level is build upon the previous one, so group level grows from the individual level and the same applies to the organization system with regard to the group level. At the individual level the personality, abilities, perceptions, motivation, individual learning they all affect the individual decision-making. At the group level things get more complicated because the behavior of people changes when they are in a group, even though their background is the same. On this level the communication, interaction with other groups, power and politics, conflicts, group decision-making and leadership and trust are the parameters that affect the group interaction. On the organizational system level we add the organization’ structure, culture, human resources policies to what we already had. This level

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