Managing Diversity
Managing Diversity in America is extremely important for companies to succeed. “Diversity refers to any mixture of items characterized by differences and similarities” (Roosevelt 5). It is important to understand the true meaning of diversity in order to implement it in the American work force. The understanding of both the differences and the similarities are important for companies to understand in order to deal with managing diversity properly.The growing diversity in the American workplace is increasing rapidly. “ Over the next decade, the majority of people entering the U.S. labor force will comprise women, people of color, and immigrants” (Fine, Introduction). Minorities are now making an important role in the American workforce, they are becoming a strong part of the workforce. It is important that to understand that with that with all this changes, solutions must be made. Many problems as well as losses have been cause for companies as well as workers, because of the little or poor understanding that many companies have when it comes to managing diversity. Companies such as “USX settled a class-action racial discrimination suit in 1992 for $42 million” , “Texaco settled a sex discrimina
Many reports and studies have been taking place. “From the mid 1960’s through the 1970’s, public and private organizations put into place a variety of policies and programs intended to increase the representation of minorities” ( Fine 111). These reports helped made important changes in how companies were preparing for the growing diversity during that period of time. They helped understand the multiculturalism and diversity that the American workforce was experiencing, therefore making companies aware of it. It is important to realize the effectivness of properly managing diversity not only for the company but for the workers as well. “Diversity management allows managers and employees to focus effectively on more than one thing at the time” (Roosevelt 127). “It also offers a framework for individual employees struggling to find an appropriate balance between work and personal life” (Roosevelt 127). Teamwork is very important in the workplace. “Effective interaction with fellow employees and mentoring one another along the way are key ingredients to promote individual success and for employers to develop productive employees” (Hemphill 66). When workers learn to properly communicate with one another in the workplace, by doing this they can have a better understanding of their co-workers and their different cultural or physical differences. Communication is the key for employees to understand each others differences and similarities, by working together they can make a more friendly workplace where thoughts and ideas are respected from one to another. Many different companies have experienced the results of managing diversity. “Hallmark Cards ® , a 3 billion dollar company was experiencing the diversity and complexity of the customer, by educating their managers and creating strategies they were able to increase their profits with a the newly found market” (Roosevelt 185). By creating new strategies Hallmark Cards ® were able to educate their managers on the different aspects of diversity among their customers. They were able to implement a plan that dealt with the growing diversity among their consumers as well as their workers. This is a clear example on how a company can successfully deal with managing diversity and become successful at
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Approximate Word count = 1556
Approximate Pages = 6 (250 words per page double spaced)
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