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Dispute Resolution


            
             In our everyday life we find ourselves with a lot of conflicts, with our family members and with our co-workers. Our job environment sometimes is very difficult to deal and manage our differences with our work team. Many times this situations and conflicts arises because our interest and different approaches in seeing a project. To be able to accomplish our goal as a company is very important to learn and practice some alternatives and methods to be more productive in our work team. It is also important to avoid becoming personal when dealing with issues and differences with our team members. When getting to a final decision is important to have in mind that uniform thinking is not mandatory. The idea is to resolve the dispute and to maintain a healthy environment in our work place for everyone. .
             Introduction.
             Nowadays is very usual for organizations to work in teams. No matter how they"ll be managed, having a specific leader or self directed approach, the common outcome is that the productivity, creativity, and other results will be efficient in a team environment. Even though this is a proven approach, any time you bring together people from differing backgrounds and experiences, it is inevitable that conflict will occur. Numerous people and organizations view conflict as a negative, and try to void it, but conflict, differences, or disagreements are the common result of people working together. Sometimes without conflict, teams can become satisfied and not perform at top levels. According to Robbins, "Conflict must be perceived by the parties to it. Whether conflict exists is a perception issue."(p.563) Conflict can also be started by the different values and attitudes of the team members, limited resources, personalities, and interdependency.
             Managing Team Conflict .
             According to Friedman et. al. (2000), Conflicts can be divided on two forms, emotional or affective as well as cognitive.


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