From a technical standpoint, the Intranet project is fairly clear-cut. The web developers create a basic website with an open frame. The database administrators create the connection to the inventory database and the financial system. The network administrators setup the server to host the Intranet site and the helpdesk trains the users to make use of it. The IT manager sets up meetings with each staff member and the appropriate outside coworker to get whatever information they need to do their work. Each person shows up for work, does what they’re good at, and the project will be completed. But how effectively will it be completed? Is it done on time? How many mistakes were found because people didn’t communicate well enough? Are the rest of the departments happy with the end result? Is it something they will use?

Now, consider a bigger example. Think of an Information Technology (IT) department with the various technical skills that are usually present and place that department into any business that can make use of those skills. Assume that the department contains helpdesk personnel, network administrators, database administrators, and web developers and that all of the positions are filled with technically competent people. They were just handed an important project to create an Intranet web site that contains company-wide information, front-end access to the inventory database, and reporting capabilities of the financial system. It needs to be easily viewable by everyone in the company and done in three months. For those of you not familiar with IT projects, this particular project will require teamwork from every member of the department and nearly constant communication

Some topics in this essay:
Information Technology, OB OB, Behavior OB, technical ability, business successful, interpersonal skills, motivation perception, , motivation perception learning, values attitudes personality, leader doesn’t believe, personality motivation perception, leader doesn’t, “touchy-feely” skills, attitudes personality motivation, rest business, dealing departments, upper management, doesn’t believe,