The ergonomics standards that a company implements into their daily functions are an asset to the workers and to the company. “Ergonomics, simply put, molds a worker with their working environment” says the American Academy of Physical Medicine and Rehabilitation (AAPMR). (1) They add, “For a company, ergonomics is a cutting-edge, bottom-line oriented business bonus: it reduces injuries and improves employee morale while saving money.” (1) The cost of integrating an ergonomics plan into a company is a great overall investment for the firm and its workers.
The retail-store industry loses millions of dollars as a result of on-the-job injuries each year. Most of the injuries are preventable and are a result of not recognizing the importance of ergonomics in the workplace. The AAPMR says that, “According to the Occupational Safety and Health Administration, workers lost more than 647,000 workdays in 1996 due to musculoskeletal disorders.” (1) Approximately $15-$20 billion is what the cost has been to worker’s compensation for injuries that occurred while performing job duties. On-the job injuries affect the company’s bottom line which equals profits.
Verizon’s “Standing-Only” Policy
There are many retail stores with “standing-only” policies across the country. The employees of Verizon Wireless petitioned the policy which they stated “is not consistent for the kind of outstanding customer service which Verizon Wireless prides itself on providing the public.” (4) The Human Factors and Ergonomics Society recognizes that employees who work in sit and stand workstations should be provided with height adjustable chairs. In order for employees to address ergonomic issues they must use collective bargaining with their employer.
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