Robbins (date unavailable) defines organizational behavior as a “field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness” (p.9). Orga

Organizational behavior covers a wide range of topics such as human behavior, change, leadership, teams, performance, etc. Its purpose is to build built better relationships and organizational effectiveness by achieving human objectives, organizational objectives, and social objectives (Clark, 1998).

A Yiddish proverb says “everyone is kneaded out of the same dough, but not baked in the same oven” (http://www.quoteland.com). Although different organizations may perform the same function or have the same goals, each organization still remains unique in their culture, social structure and work force. The diversity of the people within the organization is one of the most important factors in shaping and changing the overall behavior within the organization.

nizational Behavior studies three determinants of behavior within organizations: individuals, groups, and structures. The study of organizational behavior applies the knowledge gained from these three determinants to increase the eff

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