Cultural diversity, now more than ever is a topic of great interest. With the integration of international economic activity the requirements for goods and services are increasing and alongside those, the requirements for people. With increasing numbers of hotel mergers and management lease by large corporations, in conjunction with an already well-developed western corporate culture, it seems like globalization hit the hospitality industry with all its might.

Hotels, much like any business, are intended to generate either a return on investment or a return on asset. In order for a hotel to be profitable proper management must take place, in some places however, cultural difficulties arise due to ethnocentrism (“exaggerated tendency to think the characteristics of one’s own group or race superior

2) Corruption, stealing, bribery, misappropriation of funds and racketeering.

3) Poor morale, excess workers, poorly trained workers, lack of employee involvement and motivation and a lack of skilled supervisors and managers.

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