A Critical Review of Cross-Cultural Issues in Marketing Rese
“International marketing research can be defined as market research conducted either simultaneously or sequentially to facilitate marketing decisions in more than one country” (Kumar, 2000). “Culture is a learned, shared, compelling, interrelated set of symbols whose meanings provide a set of orientations for members of a society. These orientations, taken together, provide solutions to problems that all societies must solve if they are to remain viable” (Joynt & Warner 1996, adapted from Terpstra & David). There are a variety of issues that affect all marketing research. This essay will give a brief insight into cross-cultural marketing and attempt to examine four cross-cultural issues that concern international marketing research: Measurement Unreliability; Equivalence; EMIC versus ETIC; and Ethnocentricity. Theories of globalisation and standardisation of marketing practises are widespread. On the one hand, the world is becoming more homogeneous, and distinctions between national markets are not only fading but, for some products, will disappear altogether. ‘The world is becoming a common market place in which people – no matter where they live – des
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Approximate Word count = 2515
Approximate Pages = 10 (250 words per page double spaced)
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