At 8:48 a.m., Tuesday, September 11, 2001, American Airlines Fight 11 carrying 81 passengers and 11 crew members, crashed into the North Tower of the World Trade Center in New York, New York. Approximately 15 minutes later, United Airlines Flight 175 from Boston to Los Angeles carrying 56 Passengers and 9 crew members, slammed into the South Tower (www.cnn.com). Just imagine, by this time in the morning, thousands of people at work, ready to start their day as usual and all

Travel and tourism suffered the greatest loss after the terrorist attacks. According to the World Travel and Tourism Council after September 11 there was a 30% decrease in travel and tourism demand worldwide, resulting in the loss of 26.4 million jobs across the globe in the entire travel industry and tourism industry, including airlines, hotels, tour operators, car rentals, and credit card companies, (tourism@yahoogroups.com). The World Travel and Tourism Council would like to have government intervention to help rebuild the consumer confidence on travel and tourism, and to some extent that has happened more people have started traveling again. Figures show that the travel and tourism industry, which happens to be the largest industry worldwide, generates approximately 11% to GDP worldwide, and employs 8.2% of the total world employment, which is around 207,062,000 across the globe (tourism@yahoogroups.com). September 11 affected all areas of the travel and tourism industry in many countries around the world. For a month following the attacks, prices in all industries dropped substantially. A flight from New York to Los Angeles could cost as little as $100.

All Businesses both large and small felt the wrath of that tragic day in 2001. As stated previously, consumers are saving money more than ever in fear of being laid off. “Consumer spending, a key factor in American business, dropped significantly. The consumer spending rate has dropped to 85.5% in October from 97.0% in September,” (Black Enterprise Jan. 2002). A direct result of this was the plummeting stock market, many bank accounts were closed and investments ceased. Corporate earnings have declined between 16% and 17% (Jan 2002). There has also been a negative effect on international business as well. Asia has been impacted the most by America’s current situation because of the amount of trade done between nations.

The hijackers were reported to be “3 men wearing red bandanas, one with some sort of box strapped around his waist that he claimed was a bomb,” (www.september11news.com). Although three FBI reported four hijackers, there were only three mentioned by the passengers on that plane. The criminals consisted of, Alghmandi, Ahmed Ibrahim A. Haznawi, Ahmed Alnami, and Ziad Jarrah. Sources also believe that the hijackers, “trained for months and perhaps years for this moment, learning how to fight in small spaces and fly jets, lifting weights and reciting prayers,” (www.september11news.com/flight93.htm). Amazingly enough, authorities also believe that passengers on Flight 93 may have tried to overthrow the terrorists and take back the plane. Among the heroes on the plane was a flight attendant, Sandra Bradshaw, who was reported to be boiling water to use as a weapon against the hijackers. Also, a few passengers spoke amongst themselves to possibly overtake the hijackers, who were reported to be Tom Burnett, Mark Bingham, Jeremy Glick, and Elizabeth Wainio. There were clues found in the wreckage, which included, “a knife concealed inside a cigarette lighter, a manual of prayers and instructions written in Arabic, and a cock pit voice analysis still under analysis,” (www.september11.com/Flight93.htm). Several passengers were also able to make telephone calls to their relatives and friends. One passenger was able to call 911 from the bathroom. Sources believe that the passengers who were in coach were able to make telephone calls because there was no hijacker placed in coach. There were only two hijackers in the cockpit and another guarding the passengers in 1st class from behind a curtain.

of a sudden a gigantic airplane crashes into your job between

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