The objectives of HRBase are to make department’s structure more transparent, to foster a better communication within the HR Division, to help the value management in the HR Division and to reduce project costs.

The two main applications of the intranet-based Knowledge Management System (KMS) HRBase are:

1. HRbase should serve as a corporate directory for the mapping of internal expertise.

2. HRbase should foster the creation of knowledge networks.

After the roll-out HRBase there are positive and negative comments on the knowledge management system. HRBase is facing challenges and Fisher, a HR Board member, is to decide about the future of HRBase. This document describes my view of the decision to make by Fisher and my review as an ICT consultant on the development and implementation process on HRBase.

Putting yourself in the shoes of Fisher, how and what would you decide about HRbase’s future? Would

 Development requests: Interviews with various members from the HR department to get their input, both generalists and specialists and getting the right process right.

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