According to Menzel, it is a deep-rooted belief in the professionalization of public service in the United States that public managers should not voice or act on their sense of morality while holding public office; thus, be moral mutes. In addition, Menzel makes the argument that those people who do not make a distinction between ethics and morals and who subscribe to the view that managers should not inject their values into the workplace are destined to be both moral and ethical mutes. He describes ethics as being values that guide right and wrong behavior, while morals are deep-seated values that guide right and wrong behavior and ways of life, and the key term for both attributes is “values.”

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