According to Menzel, it is a deep-rooted belief in the professionalization of public service in the United States that public managers should not voice or act on their sense of morality while holding public office; thus, be moral mutes. In addition, Menzel makes the argument that those people who do not make a distinction between ethics and morals and who subscribe to the view that managers should not inject their values into the workplace are destined to be both moral and ethical mutes. He describes ethics as being values that guide right and wrong behavior, while morals are deep-seated values that guide right and wrong behavior and ways of life, and the key term for both attributes is “values.”

According to Menzel, regardless of the pressure of modern-day management realities, Gawthrop is an optimist about public service, ethics and democracy. He also contends that a moral impulse is necessary for the common good of a democratic society. He states that if administrators can break away from “the habits of the self-serving good which allow public servants to pursue a procedural, quasi-ethical life,” he may then place confidence in them.

I found this article to be very interesting as well as very true in society today. However, it is my personal belief that future trends regarding this issue may be changing due to the recent scandals that many important authority figures, role models and companies have been caught in. Some examples include the Bill Clinton sex scandal, the Martha Stewart stock market scandal, and Enron. Scandals such as these, in my opinion, have made ethics an even important issue in the public sector today. I believe that in the future, public officials will use these incident

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