There have been many discoveries in the study of personalities and emotions. Personalities and emotions have been found to be critical factors in an employee’s behavior inside and outside of the workplace. Personality is the dynamic concept describing the growth and development of a person’s whole psychological system. It is the total of ways in which an individual reacts and interacts with others. Emotions are intense feelings that are directed at someone or something. There are many ways these two factors in human behavior differ but they are related also.
About 65 years ago, a psychologist by the name of Gordan Allport said personality is “the dynamic organization within the individual of these psychoph
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