This is the dilemma Chris Smith was faced with in the article Critical Thinking Case Study – Business and Information Technology. His new boss, Pat, explained to him that business costs were rising, and the hospitals revenue base, patients, were declining. To matters worse, the costs were not proportionate to the amount of service the hospital provided and had to maintain a certain number of patients just to break even.

There are billing issues too, some employees were not willing to turn patients away when it was found out they had no insurance. While it was against company policy, employees were allowing certain medical services to be offered with no guarantee of reimbursement. The pharmacy was giving people medication, and allowing them to pay in installments. Other employees were giving medical service on p

Some topics in this essay:
Hippocratic Oath, Information Technology, , Chris Smith, Thinking Study, insurance companies, religious beliefs, medical procedures, staffing decisions, medical services, don’t profit, employees volunteer, hmo required, health insurance,