In light of 9-11 and other events such as the Iraqi war, how does the environment impact the roles and responsibilities of a manager? The environment includes political, economic, environmental, social, and technological factors. Each of these components of the environment are external but can have an impact on the organization ultimately forcing the manager to make certain decisions. Using the open systems approach to organizations, we can look at several inputs and factors that impact the catastrophic plight of the airlines and it’s managers.
In an open systems approach to management, the relationship between an organization and its environment is extremely