The future of business lies in automation. With the advance of the Internet and e-business, it is essential for all organizations to plan for the future of business in the technological world. Due to recent advances, no business could run efficiently without the help of a co

All of this high-tech equipment has led to the advance of EDI, or electronic data interchange (www.onlinewbc.gov). This is the computer-to-computer exchange of business information that enables businesses to exchange useful information much faster, cheaper and more accurately than most paper-based systems (www.onlinewbc.gov). This type of technological advance leads to lower costs because of reduced processing time, lower mailing costs and minimized unproductive time. This allows businesses to quickly reap the benefits of improvements in overall product or service quality and greater business opportunities.

While leaders and managers are constantly aware of the changes facing the organization, there is not always a consensus between the two on how to deal effectively with these changes. In fact, while the two groups may always be at odds with the other in regards to the way they deal with employees and situations within the firm, they are both always essentially reaching for the same goal; to guide the organization into the future by solving current problems, being prepared for new problems and adapting quickly to inevitable changes in the way the business runs. Leaders tend to promote their ideas regarding the goal to be achieved, whereas managers are very impersonal and process-oriented about the objectives of the organization. Managers are tough-minded individuals who look for the advantages of changes in technology. Leaders are more apt to develop new approaches to problems when a manager would stick to the old system of accomplishing a task rather than complicating the system with new training programs and procedures. In other words, management ten

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