Organizational behavior is a field of study which investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization's effectiveness. And, management is the process of planning, organizing, leading and controlling the efforts of organizational members, of making decisions, and of using all other organizational resources. The focus of a management is achieving organizational goals in both an efficient and effective manner. Managers in their functions, have to be productive through people in their team, and show fundamental organizational skills as leaders, team builders.
In an organization, supervisors are managers whose major functions emphasize directing and controlling the work of employees in order to achieve the team goals. They are the only level of management managing non-managers. Thus, most of the supervisor's time is allocated to the functions of directing and controlling. In contrast, top managers spend most of their time on the functions of planning and organizing. The top manager determines the mission and sets the goals for the organization. His or her primary function is long-range planning. Top management is accountable for the overall management of the organization. Middle management implements top management goals. Supervisors direct the actual work of the organization at the operating level.
Despite the fact that managers operate in a complex environment assuming a variety of roles, effectiveness and success will be largely based on the possession of highly developed people skills. Organizational behavior recognizes differences in people and helps them to see the value of workforce diversity and how present practices need to be changed. When diversity is not managed effectively, high turnover and more difficult communication can result, creating an environment which deters achievement of organizational goals.
