TNA
TNA is a process of gathering and interpreting data for identifying performance problems and suggesting solutions. “Training needs analysis is a critical part of the training process. The TNA objective is twofold: to collect and evaluate information in order to find out what is being done now and what should be done now and later. We have no set procedure for performing a TNA, but the activities fall into three Stages (surveillance, investigation, analysis) and end with a report. The TNA concept provokes some problems within the organization, and the person sponsoring a TNA must cope with these.” (Smith & Delahaye, 1998 p. 79)The fictive case scenario presented in this assignment will take place at The Slåbrock Nightclub in Skien, Norway, where I actually used to work as the security manager. Some trendy nightclubs in Skien have been forced to close its doors because of failing to control crime on the premises. As a well-repudiated security consultant, I get a call from Slåbrock Nightclub which have received multiple warning letters from the local authorities, threatening to revoke the club’s liquor license and operating permit. The conclusion from this call is that I am to conduct a TNA, write a report
The very nature of a bouncer’s job is to be confrontational, and serious incidents can develop if mishandled. Before being turned loose into a disagreement between customers, bouncers need to have had training and preferably prior experience. When hiring a bouncer, you must look for someone with the proper attitude and demeanour. You don’t want someone who is hotheaded or likes to fight. Thorough pre-employment screening is necessary to determine an applicant’s suitability for the job. For liability reasons, ex-felons or anyone with a history of violence should not be employed. The physical aspect is only one attribute essential for the job. Bouncers need to learn how to approach people in a non-threatening and professional manner. They need to learn about the laws applicable to citizens’ arrest and the limits of their authority and the force that can be safely applied.
Some topics in this essay:
Smith Delahaye,
Inc Surveillance,
Introduction TNA,
Slåbrock Nightclub,
McGehee Thayer,
Barry Smith,
Skien Norway,
club management,
Business Industry,
club manager,
security plans/policies,
smith delahaye,
Sons Inc,
Wiley Sons,
1998 effective trainer,
analysis phase,
managers trainers,
organization analysis,
skills managers,
smith 1998 effective,
1998 effective,
skills managers trainers,
effective trainer,
trainer skills managers,
effective trainer skills,
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Approximate Word count = 1202
Approximate Pages = 5 (250 words per page double spaced)
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