Over the past two decades, Information Technology (IT) has created a dynamic hyper competitive environment by revolutionising the way business is conducted. Geographical barriers have been broken down and performance radically improved creating greater economies of scale. IT has been a powerful agent of change impacting enormously on the current business environment. The paradigm shift in IT has brought with it the need for increased flexibility, constant innovation and an integration of resources to ensure success. “Organisations that do not make thi
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