In any workplace there are likely to be a significant number of obstacles that prevent effective communication. One obstacle that many organizations have to overcome is individual motives. Individual motives make cooperation among employees impossible through hoarding of information and harmful competition. One method of curbing individualism within the

19. Set goals each month on ways to accomplish “Managing by Walking Around.”

Communication within the workplace can improve dramatically if we learn to actively listen. Active listening is a process we all have difficulty with. For example, when someone is talking most people are already forming a response in their mind before the other person’s statement is complete. How can active listening occur before a statement is concluded? The first step in active listening is to listen, listen, listen. Allow the person to speak and share their thoughts or ideas completely. Once finished, pause and gather your thoughts before responding. By taking these few steps you are on your way to active listening and developing a better relationship with your employees.

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Aspen Institute, Lawrence Hrebiniak, Retrieved November, Skills Organizational, Walking Around”, Gestures Using, Position Stand, Ben Franklin, Facial Expression, Distance Watch, effective communication, retrieved november, november 18, november 18 2003, 18 2003, communication skills, nonverbal communication, retrieved november 18, active listening, communication workplace, keys effective communication, individual motives, 2003 http//wwwtcc-, 2001 retrieved november, skills 2001 retrieved,