Do we now live in an ‘informat

Some researchers argue we have entered a new age, governed by a 'new paradigm' where society and its economic relations are no longer primarily on the basis of material goods. Rather, now everything is organised on the basis of information and knowledge.

An `information society' is a society in which the members take for granted the role of information as it pervades and dominates the activities of government, business and everyday life. The information society is characterised by the fact that the rapid and convenient delivery of needed information is the ordinary state of affairs. People are mostly conscious of information today because they are frustrated when they can't get the information they need.

In many countries, you are supposed to be able to get train or bus schedule information over the telephone rapidly. Unfortunately, you may be in for a long wait between the time you contact the rail office and the time you get your information.

You may get put on hold, you may hear a taped voice tell you that the lines are busy and ask for your patience. The frustration people feel from these particular delays shows that people take this kind of information service for gr

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