Be tactful and sincere nobody likes bad news messages and make a special effort to present the bad news try to make it tactful and sincere as you possibly can. A strong undesireable tone often produces a strong and emotional reaction on the part of the reader.
Prepare the reader most people can take bad news but some not as easily suprises most of the time bad news messages do not recive very well and bad news gets communicated wrongly.
Use empathy put your self in the position of the reader and try to picture the re
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