Communication

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Analysis of Communication Processes Within the Workplace

In order to be an effective manager in the work force today, we must have a very good understanding of the various ways in which people interact and communicate with each other. It is critical that good leaders display the ability to effectively communicate with their associates and subordinates, as well as train and encourage others to demonstrate those same communication skills. By effectively doing so, they will promote both a healthy and efficient work environment that everyone will benefit from. The perspectives of effective communication requires team members to meet the challenge of learning to effectively communicate and develop together for a common goal.

The communication process in the workplace can range from simplex to complex. Simplex communication can be as simple as asking for a status of the project, to the very complex assignment of explaining the five-year strategic plan that would include detailed economic and competitive advantages. How we communicate and how we receive communication has and will continue to have a direct and guiding effect on our careers as managers.

I have found through observation that most Verizon managers feel that the most important factor in employee promote-ability would be effective communication. With this in mind it is strange to see that many these managers and employees within the various Verizon organizations lack effective communication skills. In my opinion, I have found that effective communication to be a very serious problem. Many managers are not aware of the communication importance and their lack of mastery of this skill. Verizon corporation trainers are stressing the importance of communication on a more frequent basis. Emphasis is placed on communication being clear

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