In order to be an effective manager in the work force today, we must have a very good understanding of the various ways in which people interact and communicate with each other. It is critical that good leaders display the ability to effectively communicate with their associates and subordinates, as well as train and encourage others to demonstrate those same communication skills. By effectively doing so, they will promote both a healthy and efficient work environment that everyone will benefit from. The perspectives of effective communication requires team members to meet the challenge of learning to effectively communicate and develop together for a common goal.

The communication process in the workplace can range from simplex to complex. Simplex communication can be as simple as asking for a status of the project, to the very complex assignment of explaining the five-year strategic plan that would include detailed economic and competitive advantages. How we communicate and how we receive communication has and will continue to hav

In conclusion, we now understand why is communication so important in organizations and that failing to communicate effectively often causes lack of cooperation, poor accuracy, low productivity, tension, gossip, rumors, increased turnover, absenteeism and tardiness. Learning to communicate effectively will enhance our careers and help us achieve success in the business world.

Eighth, there should always be supportive listening, not one-way listening. We cannot learn from or about the listener if they do not listen themselves. (Karathanos, Hillis, 2002, p22)

Effective communication is supportive communication. This form of communication preserves relationships while addressing the problem in the most effective manner. There are eight attributes of supportive communication. The first is to be problem-oriented, not person oriented. You should always direct the statement towards the problem, staying away from comments that become personal. Statements that become personal cause the person to resist your suggestions. Second, be congruent, not incongruent. Statements should reflect the true feelings of the one expressing them without angering or insulting the one that it is directed towards. Congruence in communication leads to more satisfaction in relationships. Third, make statements descriptive, not evaluative. Statements should not be made to evaluate the person. It should d

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