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Complex Organization

Known as the largest and best-known global foodservice retailer, McDonald's has about 28,000 restaurants in 121 countries. With their huge daily earnings, McDonald's serves less than 1% of the world's population. Being a market leader in this area, their outstanding brand recognition, experienced management, high-quality food, site development expertise, advanced operational systems and unique global infrastructure enabled McDonald's to capitalize on global opportunities. With their efforts to increase market share, profitability and customer satisfaction, McDonald's have produced high return to shareholders and still striving to do better each year to come.

Their Vision; Basically their aim is to be the world's best quick service restaurant experience. In order to achieve their vision, McDonald's has set a few ground rules such as; Be the best employer for our people in each community around the world; Deliver operational excellence to our customers in each of our restaurants and; Expanding the brand (McDonald's) in order to achieve enduring profit growth through innovation and technology.

The ever famous chicken restaurant 'Kentucky Fried Chicken' better known to the public as KFC began with Colonel Harland Sanders. Since h


To answer question 2, besides the engineering sector, these restaurants also apply the routine mechanistic structure, which is slightly less rigid than the engineering of mostly mechanistic structure.

Since all three restaurants adapt a similar structure, routine work is segregated among them. With enough training and experience, employees would then promoted to a higher position. Acknowledgment is given to the most hard-working employee, monthly.

· There is a strict hierarchy of authority and control, and there are many rules

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Approximate Word count = 1035
Approximate Pages = 4 (250 words per page double spaced)


  

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