Motivation theories were developed or built upon the "human relations" findings. The new focus for motivation theory was on the search for satisfaction of human needs. This new approach swept through management thinking in the 1950's.

Maslow (1954) offered his "needs hierarchy" according to which human beings have their needs arranged in a hierarchy such that they are motivated to seek satisfaction of the lower levels of need first. Once that level of need is satisfied it is no longer a motivator, and the person is motivated by the next level up the hierarchy. Basic needs such as shelter, food and warmth are in the bottom level of Maslow's hierarchy, which then progresses through physical well being, social acceptance, self esteem, to "Self-actualization" (realizing one's own potential).

Another writer from this period, Herzberg (1959; als

The four most important words: "What is your opinion?"

· Dedicate yourself to continuous improvement

· Accept 100 percent responsibility

3: EQUITY: Any performance standards which are to be applied to goals, targets, or behavior changes for remuneration calculations, should be fair and comparable for all employees doing the same job in the same organization.

· Be clear on mutual expectations,

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