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Steinway & Sons

The purpose of this report is to briefly define and analyze how Steinway & Sons incorporates various production operations standards within their everyday business functions. I have chosen the Vertical assembly process of the model K-52 that values and practices Steinway & Sons strategic vision.

German immigrant Henry Engelhard Steinway in a Manhattan loft on Varick Street founded Steinway & Sons in 1853. Henry was a master cabinetmaker who built his first piano in the kitchen of his Seesen, Germany home. By the time Henry established Steinway & Sons he had built 482 pianos. The first piano produced by the company, number 483, was sold to a New York family for $500. It is now displayed at New York City's Metropolitan Museum of Art. (Steinway & Sons. “Steinway History”)

Over the next forty years, Henry and his sons, Henry Jr., Albert, C.F. Theodore and Charles, developed the modern piano. Almost half of the company's 114-patented inventions were developed during this period. Many of these late nineteenth-century inventions were based on emerging scientific research, including the acoustical theories of the renowned physicist Hermann von Helmholtz. (Steinway & Sons. “Steinway History”


In 1866 Steinway & Sons opened the first Steinway Hall on 14th Street. With a main auditorium of 2,000 seats, it became New York City's artistic and cultural center, housing the New York Philharmonic until Carnegie Hall opened in 1891. By this time, the company had moved to its current location in the Astoria section of Queens, New York, and built Steinway Village. Virtually its own town, Steinway Village had its own foundries, factory, post office, parks and housing for employees. (Steinway & Sons. “Steinway History”)

Steinway's revolutionary designs and superior workmanship began receiving national recognition almost immediately. Starting in 1855, Steinway pianos received gold medals at several U.S. and European exhibitions. The company gained international recognition in 1867 at the Paris Exhibition when it was awarded the prestigious "Grand Gold Medal of Honor" for excellence in manufacturing and engineering. It was the first time an American company had received this award. Steinway pianos quickly became the piano of choice for many members of royalty and won the respect and admiration of the world's great pianists. (Steinway & Sons. “Steinway History”)

Today, Steinway & Sons crafts approximately 5,000 pianos a year worldwide. Over 900 prominent concert artists and ensembles across the world bear the title Steinway Artist. No artist or ensemble is a paid endorser of the piano. Each Steinway Artist personally owns a Steinway and has chosen to perform on the Steinway piano professionally. In North America, artists select their Steinway for concert performances from the company's unique "piano bank," an inventory of more than 300 pianos valued at over $15 million. Pianos are placed throughout North America and are maintained to concert standards by an exclusive network of Steinway dealers. The famed "basement" of New York's Steinway Hall, at 109 West 57th Street in New York City, is the bank's home office. Branch piano banks are maintained at Steinway dealerships in cities throughout the country to serve performing artists. In all other countries, major concert venues in each town own Steinway & Sons instruments, which the artist can use. (Steinway & Sons. “Steinway History”)

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Approximate Word count = 2196
Approximate Pages = 9 (250 words per page double spaced)


  

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