The communication process in the workplace can range from simplex to complex. Simplex communication can be as simple as asking for a status of the a project, to the very complex assignment of explaining the five year strategic plan t

Eighth, there should always be supportive listening, not one-way listening. One cannot learn from or about the listener if they do not listen themselves.

hat would include economic and competitive advantages. How we communicate and how we receive communication has and will continue to have a direct and guiding effect on our careers as managers.

Effective communication is supportive communication. This form of communication preserves relationships while addressing the problem in the most effective manner. There are eight attributes of supportive communication. The first is to be problem-oriented, not person oriented. You should always direct the statement towards the problem, staying away from comments that become personal. Statements that become personal cause the person to resist your suggestions. Second, be congruent, not incongruent. Statements should reflect the true feelings of the one expressing them without angering or insulting the one that it is directed towards. Congruence in communication leads to more satisfaction in relationships.

Why is communication so important in organizations? Failing to communicate effectively often causes lack of cooperation, poor accuracy, low productivity, tension, gossip, rumors, increased turnover, absenteeism and tardiness.

Most managers in the workplace find that the most important factor in employee promote-ability would be effective com

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