Answering several phone calls and providing over the phone assistance has put my communication skills to the ultimate test. Information had to be organized and relayed to customers for their understanding. More communication skills were developed in the everyday work environment while interacting with managers and other co-workers.

PC skills and Internet skills were developed also when working with customers frequently on troubleshooting their wireless handheld. Talking and resolving problems for customers required initiative to learn in a self-teaching mode with everyday work experience, instead of being walked through all problems, which is definitely expected on a real job.

Finally, human relation skills were developed. Interacting with customers and co-workers allowed the information about programs, and other tools that will help customers to be relayed for a better understanding.

-How has your co-op work assignment affected your preparation for your intended career path

Some topics in this essay:
Cooperative Education, Insurance Agent, Academic Preparation, Processing Department, Department Objectives, Career Path, OBJECTIVES Assignments, Insurance CIA, Lead Agent, Report Preview, cooperative education, wireless handheld, hands-on experience, insurance agent, experience insurance agent, co-op assignment, training class, education experience, department objectives, experience insurance, communication skills, cooperative education experience, human relation skills, intended career path, customer wireless handheld,