In this chapter sacks introduces us to the material taken from the emergency psychiatric hospital. Sacks started off by looking at the structure of conversation and then shows us interesting ethnomethodological ways of breaking down the smallest interactions to its base components. An example of this given by sacks is the aversion techniques used when the respondent did not want their name to be known.
Sacks shows us these phenomenons by using rules. One of these is that of the originator of the conversation. Who ever sp
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