Micro Soft Audit

Microsoft's ambitions are anything but small. The world's #1 software company provides a variety of products and services, including its Windows operating systems and Office Suite software. The company has expanded into markets such as video game consoles, interactive television, and Internet access. With its core markets maturing, Microsoft is targeting services for growth, looking to transform its software applications into Web-based services for enterprises and consumers. Microsoft has reached a tentative settlement to end an ongoing antitrust investigation, agreeing to uniformly license its operating systems and allow manufacturers to include competing software with Windows

There can be no doubt that instances of discriminatory behavior could be found in Microsoft or in any company its size. But Microsoft takes an aggressive approach in its policies and practices to create a workplace that is diverse and non-discriminatory. In grading the organization, an A or B would be a fair evaluation of the company’s anti-discrimination efforts—with two recommendations. First, the company should ensure it has an ongoing and vigorous process to audit hiring, evaluation, promotion, and compensation programs to identify and correct deficiencies that might lead to future discrimination and litigation. And second, based on plaintiffs’ claim in the Jackson and Donaldson cases, it is recommended that the company provide a top-down and robust manager education program. Its objectives would be to educate managers on employment law, to reinforce the importance of managers guarding their words and actions, and to stress the importance of using the Human Resource department as a resource and partner in the prevention of discriminatory managerial missteps.

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