In order to fulfill the requirement of time, cost and quality, a project manager needs to acquire a set of skills to help him to manage the project and solve variety of problems during the implementation of project. These skills can be divided into two categories, which are hard skills and soft skills.

Klien (1992) briefly described hard skills are ones that project managers acquire through training and experience. While El-Sabaa (1999) described soft skills as the skills used to connate the ability of a project manager to work effectively as a group member and to build a cooperative effort within the team he leads. Soft skills are primarily concerned with working with people.

A project normally involves a lot of people and everyone plays different role. But they have the same objective: achieve the project’s goals and complete the project within time, cost and quality. So, the project manager is liken to the

Harrison (1983) stated that technical problems on a project can always be solved given time and money, but people problems are much more difficult if not impossible to solve in the short life span of a project. Thus in addition to his hard skills, a project manager must develop his soft skills if he is to be successful, as these are critical to project performance, which in reality is actually people performance.

As the soft skills are not taught beforehand in any collage or university, most of the project manager familiar with and emphasizes the hard skills aspects of project management. Besides that, it has became customary for someone with technical skills in one of the construction and building disciplines to be appointed as project manager (Abdul Samad, 1999).

If actual progress is behind schedule or some unexpected events happened, the project manager must take immediate corrective action and rectify or replan the affected section if necessary. Problem that occurs must be identified early and solves it as soon as possible before it becomes worse.

4.2.7 Interview the Project Manager Who Has the Relevant Skills

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