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The Application Of Managment Theories In A Grocery Store

From seven a.m. in the morning till eleven p.m. there are always cash registers to be run, and cashiers to be managed. So therefore there must be managers to manage the cashiers. The mere difference between these managers is how they choose to see their employees in their working environment. In the following paper the distinction of different managing theories will be applied to the front end of a grocery store and associates. These three theories are the commonly known as X, Y and Z, theories.

First off the front end must be analyzed at its current state. There are two types of associates on the front end those do want to be there and those do not want to be there. When looking at this from a manager’s point of view you must be flexible in your analysis of the people that are working for you. In the first category you have the people that are over zealous and happy to be working, finding people like this at an average store will be seemingly challenging. Then you have the people that are either not motivated to be working with a happy attitude or those that are merely there merely for the paycheck at the end of the week.

After deciding what the associates are more or less like you can start to determine the best an


For comparison here are a few specific examples of grocery store situations that allow for different management situations. Situation 1: A cashier is throwing a customer’s groceries down the register also ignoring the customer and acting rudely talking to the bagger about improper topics. The theory X manager would in this case expect that of his employee and therefore bring them aside give them an overly stern talking to then punish them in a certain way, Where as a theory Y might ask why the cashier was acting this way and if there was anything that could be done to solve the problem as well as offering advice and other things that support that cashier. Situation 2: A cashier after finishing an order and having no one in line cleans their register without being told to. A theory X manager would simply put this off without thinking much of it other then a simple accident, a theory Y manager would note this and congratulate the cashier on going above and beyond the call of duty. Situation 3: The cashier closes their register and proceeds to leave due to their shift ending soon, but while leaving has forgot to inform their manager of this fact leaving the manager one person short for a busy time. A theory X manager would have expected this and therefore would scold the cashier harshly and given them a more severe punishment, a theory Y manager would have given the cashier more of a friendly reminder that this is not standard procedure and that the cashier should wait till they are sent home to actually go.

d proper method of management styles. Seeing as how the majority of the employees are seemingly unhappy with their jobs let’s start with the theory X style of managing. Theory X managers believe that their employees do not like wha

Some topics in this essay:
, Outline Introduction, theory manager, grocery store, IV Theory, III Theory, theory managers, front grocery store, II Analyze, style managing, theory managing, front grocery, VI Examples, VII Conclusion, theory managers theory, paper distinction, employees willing, theories applied, managing theories, grocery store associates, managers theory manager, managing theories applied,

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Approximate Word count = 1187
Approximate Pages = 5 (250 words per page double spaced)


  

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