For this observation report, I chose to evaluate this worker on the following criteria: Politeness - how polite she is with customers and her coworkers? Interest - does her job seem to be interesting or boring to her, and her reaction to performing tasks for her job? Speediness - her pace of performing tasks for her job. Knowledge - how knowledgeable she is about her area of work? Cleanliness - how clean she is dressed and how clean her workspace is? Organization - how organized her desk and her papers are? Personality - how well she interacts with customers and coworkers? Interaction with coworkers - how well she interacts and works with her coworkers? Efficiency - how efficient she is with performing t

In my opinion, Linda is a professional. She handles her work in a very professional manner and cares about her customer. Furthermore, I feel that she has fulfilled all my criteria of a valuable worker. On a scale from 1 to 10, I rate her job performance at 10 and see her succeed in her future. I was glad to be taken care of and have all my questions answered by Linda. I will not hesitate to come back and do business with her again in the future. I will recommend her assistance to the people I know that are in search of a new tire or lube job. I feel Linda has the right job ethics and has what it takes to perform this job. Furthermore, I feel that she should be promoted and at the very least, be given a raise. She is a very valuable worker to the customer as well as to the department. I am certain Linda will succeed in her future goals and wish her the best of luck.

asks for her job? Laziness - if she is lazy or not while at work (if yes, then how lazy?).

Most customers that were assisted by Linda had smiles on their faces; they also smiled while talking with her. All customers seemed very satisfied with her help and had all of their questions answered. While taking orders, Linda

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