13.0Current strategies used to develop/ engender consumer confidence 7

14.0Future directions and strategies that could enhance/increase online usage 7

The aim of this report is to investigate, analyze and describe issues that effect consumer confidence in online business in relation to electronic banking.This report was requested by Cathy Papalia in relation to the course Presenting Reports – NCS015.

This report will give a short background into the history of the Wetpac Bank as well as a description of Westpac’s move into e-banking. It will also provide some information as to the current situation of electronic banking in relation to Westpac.

The sources of information used to compile this report are listed in the bibliography located at t

· On all of their promotional merchandise Westpac provides their web site and invites customers to check out their test drive facilities.

Some topics in this essay:
Industry Information, Business Sector, Funds Transfer, Chartered Bank, Westpac Bank, Banking Online, Recommendation Recommendations, Banking Corporation, Australia Westpac, South Wales, online banking, electronic banking, online usage, funds management, bank melbourne, consumer confidence, pay bills, finance business, products services, regional banks, services traditional banks, westpac banking corporation, major products services, traditional banks offered, products services traditional,