... courses in business schools. Important as these skills are, we need to redirect our foci towards the essential ingredient required to put these skills to work - leadership. As Warren Bennis and Burt Nanus have expressed it, "The problem with many organizations is that they tend to be over managed and under led. There is a profound difference between management and leadership, and both ... became successful. As a result, the popular press is full of success stories. What do the highly successful stories tell us? Their message is that effective communication is critical to success. Bennis...

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