1. Direct Marketing
... to the exclusion of other communication methods. Direct marketing is often used as part of integrated customer relationship management (CRM) programmes, which we discuss in the next chapter. CRM programmes are by their nature long term and strategic in nature. 2.2 Definition of direct marketing Direct marketing is broadly defined as any direct communication to a consumer or business recipient that ... There is a new group of products and services that relies on customers registering their interest in them with the company. Amazon.com for example, encourages customers to review books and...
- Word Count: 7912
- Approx Pages: 32
- Grade Level: Undergraduate