SECTION 1: PROBLEM IDENTIFICATION AND ANALYSIS We will take AT &T as an example. " In 1992, AT &T downsized to remain competitive in the global market. They released 18,000 human operators and replaced them with automated machines."2 ... . Downsizing should be planned carefully. There is academic research to prove this point. HRM can address the problem with the following Ten Step Model: 1. Problem Recognition and Initial Decision An analysis of all factors relevant to the organization's performance should be done before the decision to cut back is made. 2. Strategic Planning Closely examine ...

• Word Count: 2883
• Approx Pages: 12
• Has Bibliography
• Grade Level: High School