... of anger is constantly an issue between reps and management. The promise of new equipment is always offered and never delivered. I have to take the stance of agreement that the upgrades are necessary if not critical. Upper management must realize that the clients that we offer service for will not be very apt to renew contracts with the client if offers of ... new phones and headsets were also improved. Even though it will be a major expense, management could have saved thousands of dollars if the issue was addressed earlier. But taking the stance that I did, helped others reach the end...

• Word Count: 524
• Approx Pages: 2
• Grade Level: High School