BABY-STEPS TO TQM THESIS: "THIS PROJECT HAS BEEN DEVELOPEDTO OFFER AN EASY TO READ AND UNDERSTAND, STEP BY STEP PROCESS ON THE IMPLIMENTATION AND CONTROL OF TOTAL QUALITY MANAGEMENT ON A NEW FOUND ... the goods. The product that best satisfies the needs of users is one of high quality. The manufacturer must learn how the user intending to use the product to be able to design it in a way that fully meets the need of the user. In this approach, customer satisfaction equals quality. ... that consumers" decision of purchase takes into consideration both the quality and price of the product. Gale'...

• Word Count: 1492
• Approx Pages: 6
• Grade Level: High School