1. SNCF Essay
... and the trade unions share responsibility in this issue. For its part, the company is prepared to take the lead to prove its willingness to succeed. Improved labour-management relations are a prerequisite for achieving the company's business strategies. Any actions taken -whether commercial, technical, or organizational- to improve customer satisfaction and at the same time gain control ... labour-management relationship, based on mutual trust, straight talking, anticipation of changes, and keeping commitments, is the best lever to meet this objective. To this end, the SNCF Internal Mar...
- Word Count: 2130
- Approx Pages: 9
- Has Bibliography
- Grade Level: Undergraduate