... advertising messages are delivered, assessing customer touch points can be critical. Priceline.com would be well served to capture and analyze customer touch points included data obtained through the internet, email clickthroughs, customer service encounters, telephone call centers, etc. In addition to standing for return on investment, ROI can also mean return on impression, which can be measured by hard and ... ...

• Word Count: 729
• Approx Pages: 3
• Has Bibliography
• Grade Level: Graduate