Priceline.com would be well served to capture and analyze customer touch points included data obtained through the internet, email clickthroughs, customer service encounters, telephone call centers, etc. ...

• Word Count: 729
• Approx Pages: 3
• Has Bibliography
• Grade Level: Graduate

The same type of logic is used to persuade the audience to reinforce Greenpeace's noble cause when the author goes on to let the audience know that at least 200,000 people care about the diminishing Indonesian rainforests because they "swamped Mattel's offices with emails" disapproving the methods used for the packaging of their dolls. ...

• Word Count: 1029
• Approx Pages: 4
• Grade Level: Graduate