... a strategic context, TQM is probably most accurately categorized as a tactic for carrying out strategies requiring high levels of product or service quality. "TQM principles emphasize the following: a) articulation of a strategic vision, b) objective and accurate measurements, c) benchmarking (evaluating the quality of human resource programs, activities, and impact as well as a means of identifying areas in which resources should be concentrated) d) widespread employee ... ...

• Word Count: 1539
• Approx Pages: 6
• Grade Level: Graduate