Apart from these hard skills, deficiencies have also been identified in soft skills like people management and basic management skills at management and supervisory level. ... In order to sufficiently train managers, companies need to individualize training, give managers more control over their learning process and provide ongoing, on the job support. ... A highly trained workforce supports and drives innovation. ... Training, thus, should be aimed at development of both hard and soft skills. Hard skills include functional skills like Total quality management and continous improvement wh...

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• Grade Level: Graduate