... level, a goal might be to increase the throughput of a production department. At the project level goals might be to reduce the defect level and increase throughput. Apply data mining methods to identify potential improvement opportunities. M Measure the existing system. Establish valid and reliable metrics to help monitor progress towards the goal(s) defined at the previous step. ... assure that all employees possess adequate levels of literacy and numeracy. Top-to-bottom training is conducted in systems improvement tools, techniques, and philosophies. 4. A framework for continuous pro...

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