1. The Citizen's Charter
... will have one common aim - achieving the highest possible standards of performance for those who rely on public services in this country."" However, there were some formidable obstacles to turning John Major's ideas into reality. The Citizen's Charter tends to define the citizen as a customer of services, ignoring other aspects of citizenship. The supposition that public sector management can be approached ... ) WADE, H, W, R & FORSYTH, C, F, ADMISTRATIVE LAW, 8TH EDITION, (2000) LEYLAND, P &WOODS, T, ADMINISTRATIVE LAW, 4TH EDITION, (2002) MAJOR, J, THE CITIZEN'S CHARTER - 5 YEARS ON, (...
- Word Count: 1507
- Approx Pages: 6
- Has Bibliography
- Grade Level: Undergraduate